Frequently Asked Questions
- What makes Wallaby Organic Yogurt different?
- Why do you call it "Wallaby" Organic Yogurt?
- Does Wallaby Organic Yogurt contain live and active probiotic cultures?
- Where can I buy Wallaby Organic Yogurt?
- I can’t find Wallaby Organic Yogurt in the store where I usually shop. What can I do?
- What type of milk is used to produce Wallaby Organic Yogurt?
- I’m lactose-intolerant. Can I eat Wallaby Organic Yogurt?
- Does your yogurt contain eggs, wheat, peanuts, tree nuts, shellfish or soybeans?
- Does Wallaby Organic Yogurt contain gluten?
- Does Wallaby Organic Yogurt contain artificial sweeteners, artificial colors, MSG or gelatin?
- Are all of your products organic?
- What does the kosher symbol on your packaging mean?
- Can Wallaby yogurt be consumed after the date stamped on the cup?
- Does Wallaby Organic Yogurt come in a large size?
- How long has the Wallaby Yogurt Company been around?
- Where is Wallaby Organic Yogurt manufactured?
- Does Wallaby Yogurt Company offer tours to the public?
- My local recycler does not accept #5 plastic. What can I do with my empty cups?
- Why aren't there plastic lids on your 6 oz or 4 oz cups?
- Why do you call your Sour Cream “European-style?”
- What is the difference between organic evaporated cane juice and organic cane sugar?
What makes Wallaby Organic Yogurt different?
While traveling in Australia, founders Jerry & Faith tasted wonderful yogurts unlike anything in America. Rather than adding gelatins for thickness, our yogurt uses a slow cooking process to create a naturally smooth and creamy Australian-style texture. It takes about twice as long to make Wallaby Organic as it does conventional yogurts. The smooth texture and mild taste – the result of our slow, gentle culturing process – is what differentiates Wallaby Organic from other yogurts.
Why do you call it "Wallaby" Organic Yogurt?
Since our yogurt was inspired in Australia, we decided to name it after something unique to that country.
For the full story, go to About Us > Our Story.
Does Wallaby Organic Yogurt contain live and active probiotic cultures?
Absolutely. Our yogurt is cultured after pasteurization, so it contains living and active acidophilus, bifidus, bulgaricus, and thermophilus probiotic cultures. Probiotics are naturally beneficial, helping to maintain a healthy digestive system. Studies are showing that probiotic cultures may be helpful to our bodies in other ways as well:
- L. BULGARICUS and S. THERMOPHILUS
Improve intestinal function, promote good digestive health, and boost your immune system against different ailments. - BIFIDUS
Stimulates the immune system, helps prevent common digestive ailments, and supports healthy growth and development of the digestive tract. - L. ACIDOPHILUS
Provides various health benefits in the gastrointestinal tract. Several studies indicate that this culture helps lower cholesterol by interfering with cholesterol re-absorption in the intestine.
Where can I buy Wallaby Organic Yogurt?
Please see our Store Locator to find stores near you.
I can’t find Wallaby Organic Yogurt in the store where I usually shop. What can I do?
Print and fill out a Store Request Form, then bring it to your local store to request that they start carrying Wallaby Organic Yogurt.
What type of milk is used to produce Wallaby Organic Yogurt?
Our organic milk comes from small family farms in nearby Sonoma and Marin counties. These farms share our company’s commitment to producing organic products of the highest quality. We are proud to support dairy farms that are both organic and local. Please see About Our Farms for more information and photos.
I’m lactose-intolerant. Can I eat Wallaby Organic Yogurt?
In most cases, the answer is yes. The live cultures break down most of the lactose in the milk, allowing it to be digested without negative reactions. If you’re lactose-intolerant, we recommend you try a small quantity of yogurt first, or contact your physician for advice.
Does your yogurt contain eggs, wheat, peanuts, tree nuts, shellfish or soybeans?
No, our yogurt does not contain any eggs, wheat, peanuts, tree nuts, shellfish or soybeans. We produce only organic cultured dairy products in our manufacturing facility.
Does Wallaby Organic Yogurt contain gluten?
We have tested all of our products for gliadin, the component in gluten responsible for celiac disease and other allergies. All products were found to have less than 5 ppm of gliadin, and are therefore considered gluten free.
Does Wallaby Organic Yogurt contain artificial sweeteners, artificial colors, MSG, or gelatin?
No. Wallaby Organic Yogurt does not contain any artificial sweeteners, artificial colors, MSG, or gelatin. We never add anything artificial to our yogurt.
Are all of your products organic?
Yes. All the products we make at Wallaby Yogurt Company are certified organic by Quality Assurance International, Inc (QAI). Look for the QAI and USDA organic seals on all of our packaging.
What does the kosher symbol on your packaging mean?
Our kosher symbol certifies that Wallaby Organic Yogurt is manufactured under the Kashruth supervision of the Orthodox Rabbinical Council of San Francisco, in full compliance with Jewish dietary laws year round, exclusive of Passover.
Can Wallaby yogurt be consumed after the date stamped on the cup?
The code date on the cup is the "sell by" date. When properly refrigerated, our yogurts will usually retain their quality and taste for one week beyond this date.
Does Wallaby Organic Yogurt come in a large size?
Yes, we currently offer four 32 oz size products:
- Wallaby Organic Lowfat 32 oz Plain
- Wallaby Organic Lowfat 32 oz Vanilla
- Wallaby Organic Nonfat 32 oz Plain
- Wallaby Organic Nonfat 32 oz Vanilla Bean
If your store does not carry these items, you can submit a request to the store manager or buyer. This helps the store with their product stocking decisions. Print and fill out Store Request Form, then bring it to your local store to request that they start carrying Wallaby Organic Yogurt in 32 oz sizes.
How long has the Wallaby Yogurt Company been around?
Our product was introduced in the San Francisco Bay Area in 1996. For more about our history, go to About Us > Our Story.
Where is Wallaby Organic Yogurt manufactured?
Our manufacturing plant is in American Canyon, Napa County, California, USA.
Does Wallaby Yogurt Company offer tours to the public?
Unfortunately, our small offices and production facility are not suitable for tours. We do not offer tours at this time.
My local recycler does not accept #5 plastic. What can I do with my empty cups?
We chose #5 plastic because it produces a much lighter cup, reducing the amount of plastic used in the first place. Many recyclers will accept #5 plastic; there are also a growing number of retail stores that will accept our clean, empty containers for recycling. That said, we realize that recycling for #5 plastics is not yet available in all areas. When this is the case, reuse is best. Our customers have found creative ways to reuse our colorful yogurt cups for various arts and crafts activities. You can use clean, empty cups as starter pots for your garden seedlings, or as uniquely-shaped building blocks for making castles, cities, and other feats of architecture. You can even use them as molds for sand castles, or as the earpieces for string telephones. We would love to hear your creative ideas for reusing our cups – write to us here!
Why aren't there plastic lids on your 6 oz or 4 oz cups?
When we designed our single-serve cups, our desire was to help the environment by reducing the amount of plastics used. We realize that six ounces of yogurt may be too much for some of our Wallaby fans to finish in one sitting. When that’s the case, we recommend that you cover your yogurt with cling wrap or foil, and store in the fridge until you’re ready to finish the rest!
Why do you call your Sour Cream “European-style?”
Our sour cream can be considered European Style in that it is developed using cultures, as opposed to acidifiers. Our sour cream contains live and active L. acidophilus, B. bifidum, L. cremoris, and L. lactis cultures. And, unlike nonfat and lowfat sour creams traditionally found in the US, we make ours with pure cream. The product of our unique recipe is a sour cream with ultra-rich texture and uncompromised taste.
What is the difference between organic evaporated cane juice and organic cane sugar?
These are actually just two different labeling terms for the same ingredient. The FDA recently declared that the term “organic cane sugar” is preferable to “organic evaporated cane juice” because it has been suggested that the term “juice” may be misleading to consumers.